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Links

Building on the recent improvements to news, we're about to do a similar thing with links. 

You probably know links as websites. We are now reverting back to calling them links—partly to avoid confusion with work group sites and content sites, and partly to emphasise that these can be links to pages rather than “websites”. A website like www.nytimes.com is different to a link to a specific page on that website. In most cases, a link to a specific page will help students get straight to the information they need.

Here's a preview of what will change on the admin form:

Before_after

As with news, all categories will collapse into topics. All the existing categories for links will be converted to topics for you automatically.

Unlike news, there are no drafts with links—they’ll become visible to students as soon as you add them. That makes it easier to add links quickly, and drafts are unnecessary for links, which don't require the same care and attention that goes into news.

We've also done away with pre-publication and expiry dates for links. Removing expiry dates was controversial with news, and we've gone even further this time—so this time I'll go into a bit more detail about these decisions.

No expiry date: as with news, recent links will be more prominent to students than older ones, so they're more likely to be clicked on. Older links might be just as useful 5 years after they were added—I know this one is, to me.

Another reason: as an admin, having to decide when a link will expire when you're adding it is asking too much, and it diverts concentration away from the task of adding the link. Using myself as the usability sample group, I imagine my thought process going something like this:
  1. That's a great article on interview tips! I want to add a link to that.
  2. Admin > Links > add a link
  3. Title: easy.
    URL: paste that in.
    Expire:.... uh.... should I check when was it written? It seemed pretty timeless advice. But it won't be as relevant when robots have taken over all our jobs. So that will probably be, like... uh... the year 2050? Close enough. Oh wait, I have to predict not just the year, but the exact date?! I'd better do some research on Wikipedia...
At this point my imaginary task has been forgotten, perhaps forever, as I try to predict the exact moment of singularity. It's an exaggerated example, but I hope you get the idea.

It was a similar decision for future publication dates—they're gone too. In this case though, we can see that only 0.5% of links are set to be published at a later date*, so hopefully this isn't as contentious for links as it was for news.

Overlap between info sheets and links
Currently, you can add info sheets (sometimes known as articles, tips, fact sheets, resources or some variation on these) which are either uploaded documents or links. So there's an overlap between info sheets and links, and it would be easy to get see info sheets as a sort of sub-category of links, which they're not.

We'll be clearing up this ambiguity with this update. You might find some of your info sheets have been converted to links (they'll be put into an “info sheet” topic for you), and it will no longer be possible to add an info sheet which is just a link—you'd just add a link instead.

* Based on links added in the last year, across 46 CareerHub websites. Only 6 of 1066 were published after they were added.

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7 Comments
Jan 17, 2012
Margo said...
Good work guys. I like!
Jan 27, 2012
MIna Patel said...
Ditto comments above - info I can share with colleagues about our other on-line resources. Thanks for the link to useit.com
Feb 08, 2012
Karen said...
If you don't have the added feature of the link checker how do people check if the link is still correct? I would imagine that students may get frustrated if they are browsing through the links in a category and come across a number of broken links.
I had been using the expiry date as a time to check that the link was still current and will not be able to do this now. For example we have links to pages in the Graduate Careers website and from memory they have revamped their website twice in the last few years and have moved the pages. I have previously used the expiry date to check this and enter in the new link details.

Our careers service does not have a very large budget so I do not think purchasing of the link checker is an option.

I would be happy to hear what other services do to get around this - or am I being too fussy?

Feb 08, 2012
Karen said...
sorry for the mulitple submissions - :(
Feb 08, 2012
Karen said...
When looking at the links now the topics listed have come from the previous categories ie campus names etc. Previously the majority of links were applicable to all students and therefore all the items listed in a category were selected and now they have turned into topics, which do not appear to make a lot of sense and does not appear to be very functional from the student view.

How can we address this problem?

Feb 08, 2012
dee-irblb said...
Hi Karen, I have just put a video on the training site showing how you can check all your links uin under 10 minutes. If you just do this every month or two you should be able to keep things working much better than relying on expiry dates. And... it will be much less work for you ;)

The video is at http://training.careerhub.info/posts/checking-you-links-are-working

Cheers
Dee

Feb 08, 2012
CareerHub said...
Yes, since the topics are automatically generated based on the previous categories it is not ideal. As you mention usually links and other resources were suitable for everyone so the Service and Discipline are irrelevant. This is actually one of the drivers for us to change this process. We can create some cleanup scripts to resolve the messiness now created, however it may still be relevant to have some discipline there.

Since we are in the process of changing all resource types we will be providing some cleanup advice after the transition is complete. It would really affect students at this point though. If you want to cleanup now please contact support for help.

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